Handcrafted In Maine

FAQ

 

    Shipping & Returns

    How long does shipping take?

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    Current lead time for custom patch hats is 2-4 weeks.  If you need your items sooner, pease contact us for expedited processing and shipping.    

    Can you rush my order?

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    Absolutely!  We understand that customers often have tight deadlines.  If you need your order rushed, please contact us!

    Can I return my hats if needed?

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    Custom patch hats cannot be returned unless deemed damaged or defective.  We stand behind our work, and will make sure the situation is resolved if any issues arise.

    Ordering Process

    How do I upload my artwork?

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    Create an instant mock-up for any hat style by clicking "Upload Logo" then size and position your logo as desired!

    For the highest quality engraving, please provide a high resolution JPG or PDF with your logo in black on a white background.

    Can I choose my hat styles?

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    Yes!  If you don't see the style you're looking for, please drop us a line!  We can get nearly any style or brand.

    Do you use real leather?

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    Yes!  We only use authentic bison leather.  We believe in using materials with absolutely no compromise in quality!

    About Us

    Where are you located?

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    Our shop is located in a historic Maine mill where we personally ensure the highest quality in every product we ship.

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