FAQ
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Frequently Asked Questions
How long does shipping take?
Lead time is generally 3-5 business days. For personalized items which include custom patch hats, lead time is usually 5-10 business days.
Can you rush my order?
Absolutely! We understand that customer's often have tight deadlines. If you need your order rushed, please contact us!
Can I choose my hat styles?
Yes! If you don't see the style you're looking for, please drop us a line! We can get nearly any style or brand.
Do you use real leather?
Yes! We only use authentic American leather. We believe in using materials with absolutely no compromise in quality!
Where are you located?
We are located in the pine tree state of Maine! Our shop is located in an old mill where we hand-craft our goods one at a time!
Can I return my hats if needed?
Custom patch hats cannot be returned unless deemed damaged or defective. We stand behind our work, and will make sure the situation is resolved if any issues arise.
Still have questions? Click below to send us a convo, and we'll be glad to help!
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Use these articles to answer questions that customers have about your products and services. You can use text, links and images and also group articles into categories.